UK:

£3.50 (Royal Mail Tracked 48) on orders up to 2kg

EU:

Weight based, tracked and calculated at checkout

USA & Rest of World: 

Weight based, tracked and calculated at checkout

Please note: 

For all deliveries outside of the UK, you will be responsible for any local taxes or duties associated with your purchase. 

When will my DUNGEON order arrive?

DUNGEON aims to dispatch all orders within 48-72hrs (Monday - Friday)

UK orders should arrive 1-3 working days after dispatch.

Please allow up to 10 working days for any orders outside of the UK to arrive before getting in touch.

For any order queries please contact us.

PLEASE NOTE:

For all deliveries outside of the UK, you will be responsible for any local taxes or duties associated with your purchase.

You can return items to us within 14 days of receipt. Please ensure you contact us when returning an item. 

Follow these steps if you need to return an item(s):

Ensure the item is unworn, folded neatly in original packaging with labels attached. Items not received in a re-sellable condition will not be eligible for a refund/exchange unless the product is deemed faulty.

Please include a note within your parcel stating your name, order number

 so we can identify you (without this we cannot process your refund). 

Send your item(s) to the address below using a tracked service of your choice. DUNGEON is not responsible for any items returned to us once they are in transit. To ensure a smooth returns process, make us aware of your return once you have sent it, including any tracking information you may have, via email.  We try to process all refunds within 48-72hrs once received.

INTERNATIONAL RETURNS

If you are required to fill in a customs form, please ensure this is clearly marked as 'returned goods’. DUNGEON is not responsible for any customs fees associated with returns. 

DUNGEON will not be held accountable for shipping to an address entered incorrectly, but we will be happy to assist you in the matter.